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Please check the following cases:
- Spam folder
- You entered your email address incorrectly
- You write/logged in with a different e-mail address than the one you entered when ordering.
In this case we can provide information related to orders to the exact e-mail address that you used when placing the order. Referring to regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
i didn't get the order confirmation email / i don't find my order. please check the following cases:
spam folder
you entered your email address incorrectly
you write/logged in with a different e-mail address than the one you entered when ordering. in this case we can provide information related to orders to the exact e-mail address that you used when placing the order. referring to regulation (eu) 2016/679 of the european parliament and of the council of 27 april 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing directive 95/46/ec (general data protection regulation).
i have checked the above, i probably misspelled my e-mail address. please help me to correct this. to do this, click here: request help
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Dear Sir / Madam, thank you for your interest. We would like to inform you that we can provide information related to orders to the exact e-mail address that you used when placing the order. Referring to regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation). Thank you for your understanding.
gdpr dear sir / madam, thank you for your interest. we would like to inform you that we can provide information related to orders to the exact e-mail address that you used when placing the order. referring to regulation (eu) 2016/679 of the european parliament and of the council of 27 april 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing directive 95/46/ec (general data protection regulation). thank you for your understanding.
